The company's operation takes "harmony between the enterprise and people, pragmatism and transcendence" as its core, and "better service, higher quality, more value" as its corporate slogan, aiming to create the "Yifan" brand. To ensure that users can use our company's products with confidence and normally, the following detailed rules are specially formulated as the after-sales service commitment of our company.
All the products manufactured by our company meet the strict enterprise standards and the standards of the Ministry of Machinery Industry of the People's Republic of China.
Second, upon receiving the order notice, our company will strictly follow the relevant provisions of the contract terms to deliver the goods, ensuring that the products are in good condition and delivered to the required time and place.
Iii. The warranty period for the products produced by our company is one year. During the warranty period, if the products are damaged or malfunction due to quality issues, our company will be responsible for free repair or replacement and provide relevant maintenance and repair knowledge. If the product is damaged or malfunctions due to improper use by the user or outside the warranty period, our company provides lifetime maintenance service for the product. If users have any needs, our company will provide free consultation and guidance on installation and commissioning.
Iv. If any problems or information arise during the use of our company's products, please promptly feedback to our company so that we can handle, improve and enhance them in a timely manner. Our company provides high-quality after-sales service. Service Hotline: 021-36376357. Any issues raised by customers must be responded to or resolved within 24 hours.